Troubleshooting Guide

QUICK TROUBLE SHOOTING GUIDE
PROBLEM	CAUSES	SOLUTIONS
Sore Shoulders	Pull back force on shoulders from weight behind	Add Balance Pockets, or if using them, put more weight in them and loosen front shoulder strap webs
	Too much weight on shoulders	Loosen front shoulder strap webs
	Hipbelt has slipped down	Raise hipbelt & retighten &/or shorten
	Balance Pockets are pulling down on bottom of shoulder pads	Increase back length: Pull up on navy top back panel web
Balance Pack is too hard to put on	Incorrect technique used	1. Loosen hipbelt webs before putting the balance pack on for the first time.
		2. Follow this sequence: Place hands underneath Balance Pockets; grab hold of hipbelt centre buckles, lift both Pockets & hipbelt up to the right height; clip centre buckle together & tighten the tension web loop at top and bottom to get an even pressure at the top and bottom of the hipbelt
		3. When taking the pack off, before releasing the hipbelt centre buckle, loosen the side buckles. With familiarity, you can release the 2 tensionlock buckles on each side with each hand simultaneously, by pulling the buckle ends up. Now you have set the pack up to be easy and quick to put on next time
	I do not have the coordination anymore to master this simple sequence	Substitute Universal Balance Bags for Balance Pockets. These quickly and easily attach after you have put the pack on
My pack leans to one side	Your pack will lean to one side, like any brand of pack, if you have the shoulder straps and/or hipbelt adjusted unequally on both sides, or you have loaded the pack unevenly.	First check the top stabiliser straps are equal length and the front shoulder strap webs are also equal length. Now check that the hipbelt parts are adjusted to equal length and angle on both sides of the center base plate and the side tension adjustors (cord or web) are of equal length both sides. Now with all these adjustments made, check that the hipbelt ends are sitting at a similar position on each side of your pelvis with the pack on. Finally, check that your U-Flow movement (the movement when you lift one shoulder), is equal on both sides. With everything centered, including the load, there should be no reason for your pack to lean to one side.